For Reference, this is the thread that has all the current information in the Technical Reference area:
Chances are you are on a 32-bit system, but hereÃ¢â‚¬â„¢s how we can check:
- Go to Start|My Computer and right-mouse-click to get a popmenu and select Properties, ORÃ¢â‚¬Â¦
Start|Control Panel|System will bring up the same window.
- Look at the System Type: Does it say 32-bit or 64-bit? If itÃ¢â‚¬â„¢s 64-bit then we have a little bit of extra work to do.
Next, I ask that you kindly check to see if your system is up to date. Go to: Microsoft Update
Ã¢â‚¬Â¦and accept all required updates (you can ignore optional updates). You may be required to reboot. After accepting updates, check again to see if more are required. Sometimes the latest updates are blocked by earlier updates. Regardless we need to make sure your system is up to date so that we can eliminate that as an issue.
I suspect that you do not have the full Visual Basic 6.0 runtime libraries which are required for these applications. Please go to the link and complete the install. http://support.microsoft.com/kb/192461
and chances are you will need to install these too...
Microsoft Visual Basic 6.0 Common Controls
I suggest rebooting to ensure everything is installed and fresh.
Now we need to determine which type of controller you have so we know which software application to run. If you look at the top of your board with the leads heading out on the right side, in the lower left corner there is a number. If the number begins as Ã¢â‚¬Å“EB8Ã¢â‚¬Â then you want the Ã¢â‚¬Å“Parameter Designer for InfineonÃ¢â‚¬Â. If the number begins as Ã¢â‚¬Å“EB2Ã¢â‚¬Â then you want to use the Ã¢â‚¬Å“Parameter Designer for 116Ã¢â‚¬Â
Please let us know how it goes.
Similar issues were reported on this thread:
Best of luck, KF