Hi,
I purchased the above mentioned unit several weeks ago; packaging was very good with all the components protected adequately and assembly on a rigid steel hardtail with steel fork was pretty easy.
During the first two weeks I rode it on five or so excursions, exclusively flat terrain with various levels of pedaling, and enjoyed it immensely.
However, the motor developed a "miss" on the sixth ride. It would accelerate, but every couple of seconds would cut out, then "catch" and start to go again; the miss occurred at all speeds. Sometimes the motor would die completely, then start going again. I pedaled it home, recharged the battery and confirmed the problem on a very short ride the next day.
I have relayed this information to Dillenger, and while they responded promptly, the individual blamed me for the malfunctioning and stated that I'm expecting too much. I hope to be able to discuss this with someone else there; otherwise this might be a cautionary tale for anyone considering them.
I purchased the above mentioned unit several weeks ago; packaging was very good with all the components protected adequately and assembly on a rigid steel hardtail with steel fork was pretty easy.
During the first two weeks I rode it on five or so excursions, exclusively flat terrain with various levels of pedaling, and enjoyed it immensely.
However, the motor developed a "miss" on the sixth ride. It would accelerate, but every couple of seconds would cut out, then "catch" and start to go again; the miss occurred at all speeds. Sometimes the motor would die completely, then start going again. I pedaled it home, recharged the battery and confirmed the problem on a very short ride the next day.
I have relayed this information to Dillenger, and while they responded promptly, the individual blamed me for the malfunctioning and stated that I'm expecting too much. I hope to be able to discuss this with someone else there; otherwise this might be a cautionary tale for anyone considering them.