If you purchase a controller from Hightekbikes, you get a one year warranty and full support. I examine all returned controllers to determine the problem and find any weak points that can be improved. Maybe you pay a few extra dollars, that gets you peace of mind.
If you have no voltage output or any LEDs, that is a very basic problem. The throttle LEDs run off the battery power and there is little or nothing between the battery input wire and the wire going to the throttle. I would check the battery connector on the controller and the soldering of these wires to the pcb.
If you want an upgrade to this controller, you can use the high voltage sensorless model from Keywin.




