Great customer service from Eco Cycles

GrampaPete · Sep 29, 2022

I left a message on the Eco Cycle support line last night and by noon today David Hall returned my call and had all the answers I needed. Good guy, good company.

E-HP · Sep 30, 2022

GrampaPete said:
I just installed the newly offered TSDZ2 from David Hall in Nashville, TN. They have changed out the stock gear and added some heat dissipating.

Anyway, after installing I tried to turn the pedals by hand to check the shifting. Very, very difficult to turn the pedals by hand. But the motor works. Is this normal?

Pete

Doesn't sound normal. I watched one of his videos on YouTube, and at one point he spins he cranks and it looked pretty effortless.

Great customer service from Eco Cycles

GrampaPete

10 mW

E-HP

10 GW

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