No kidding. Van Moof bikes are a time-release curse on whoever buys one. They're treacherous, fussy, fragile and complicated to work on, and unbelievably time-consuming to do jobs that would be quick and easy on any normal bike or e-bike.
If you gotta be that vain about wires and batteries, you're going to pay dearly for it. But you'll have to find another shop, because my shop won't touch them anymore.
I'll be happy when I read they've gone bankrupt.