PR for Watt Wagons

Massachusetts company producing hand-built e-bikes dubbed 'Watt Wagons'

https://www.wcvb.com/article/massachusetts-company-producing-hand-built-e-bikes-dubbed-watt-wagons/37993868

Good outfit, quality products right?

Any have experience with their after-sales customer service?

Nice video of entrepreneurs and their eBikes for sale in Boston, from what I see and I hope people buy and ride them home.
Quite a lot has been written about W.W. by customers and Mr. Pushkar on another forum, EBR
My impression from their input:
Pushkar is a pioneer on the lead edge of this business and a survivor of some ups and downs while staying competitive.