OK watched the vdo.
Yes that is a solar controller, probably not a very good one.
28V should be where it starts holding the CV voltage setpoint, so not accurate.
But that is not a termination voltage, probable has a minimum CV / Absorb Hold Time AHT.
The balancing is being done by what BMS?
Not likely to be "active" either.
You should set the BMS cell/group level LVC to control a relay / contactor to isolate the bank from the charger,
if you want current to continue to feed loads and charge another battery
or, if you only have one bank to charge, the contactor should cut off the panel input to the SC.
The start-balance setpoint should be set well below where you want that to happen.
And finally, lower the SC profile until it stops charging before the BMS LVC kicks in.