cell_man
100 kW
neptronix said:cell_man:
I have censored the user's email address and full name from the above image ( we now have a rule about exposing a user's personal information without their consent ). I don't think you did this out of malice in any way.
The whole outcome of this just sucks and i hope you can find a way to prevent these sorts of things from happening in the future.
I am glad we at least heard your side of the story now.
Thanks Neptronix. Sorry, didn’t consider that details were included.
There isn’t much you can do about people abusing CC’s unfortunately. Whilst CC companies are happy and willing to blindly listen to a 1 sided story, with no proof or communication with the supplier, then people will continue to abuse it. PayPal do offer some protection, but you it’s all a bit vague and you only know after the order was placed.
This sort of thing is a fact of running such a business. Just have to take the rough with the smooth.