Shimano Recall

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Shimano recall | 2.8 million cranks affected globally

Global 'inspection and replacement' process confirmed for affected 11-speed Dura-Ace and Ultegra cranks

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Shimano recall | 2.8 million cranks affected globally​

Global 'inspection and replacement' process confirmed for affected 11-speed Dura-Ace and Ultegra cranks

Shimano has issued a global recall of its Hollowtech 11-speed road cranksets, with more than 760,000 affected in North America and 2.8 million globally.

The United States Consumer Product Safety Commission (USCPSC) says the recall applies to cranks sold over an 11-year period, from January 2012 through August 2023, after a reported 4,519 incidents of cranksets separating.

 

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Only owners of cranksets showing signs of “bonding separation or delamination during the inspection will be provided a free replacement crankset and installation”, according to Shimano.