alsmith
100 kW
I've been trying to contact Ed Lyen for 4-5 weeks now but heard nothing back- has anyone had recent contact?
Has anyone had recent contact with Ed Lyen?
- Thread starter alsmith
- Start date
TheSlogger
1 mW
- Joined
- Jun 18, 2014
- Messages
- 16
Got an email from him July 18
r3volved
100 kW
I just conversed over PM last week
Alan B
100 GW
Edward shipped me my repaired controller about two days ago, and sent me a couple emails about it and the video of the testing. He's very busy but he's around.
alsmith
100 kW
Thanks, I thought that would be it. I'll give it another week or so to see if he responds, if not I'll send the controller back with a note. I'm thinking he may not have road tested it before sending because he's so busy, it seems ok when tested on the stand with no load.
John in CR
100 TW
alsmith said:
I'd say that's pretty much a certainty. I did find "road tested" quite funny, so thanks for starting my day with a laugh.
Alan B
100 GW
He usually bench tests them with an unloaded bike wheel and takes a video.
A year ago he did road test one of mine that had passed the unloaded test both on his bench and here on mine and then failed immediately under load. But it is time intensive and I don't expect that he does it all the time. I wonder if he could add some simple loading to his bench test setup (perhaps a friction bike exercise device) to better test for problems and reduce returns. It would be a lot simpler than a road test but would find problems much better than an unloaded test.
A year ago he did road test one of mine that had passed the unloaded test both on his bench and here on mine and then failed immediately under load. But it is time intensive and I don't expect that he does it all the time. I wonder if he could add some simple loading to his bench test setup (perhaps a friction bike exercise device) to better test for problems and reduce returns. It would be a lot simpler than a road test but would find problems much better than an unloaded test.
alsmith
100 kW
John in CR said:
In the past I've received a repair from him where he put the controller on a bike, video'd it and a ride of a few miles.
So he has road tested in the past.
And I said 'he may not have road tested'
I take it you laugh easily?
alsmith
100 kW
I still haven't heard a thing from him- for well over a month now.
Alan B
100 GW
I received my controller back from repair but haven't tested it yet. 
alsmith
100 kW
I received a reply from him yesterday (I still wasn't overly concerned, but he had missed my emails plus had been on holiday). I've been stuck in bed for a few days* but I'm going to make one more attempt at diagnosing any 'obvious' problems before sending it- my low income is a pain!
*Possible future post- illness triggered by a pedalling/pushing return journey where my battery went flat in just a few miles from fully charged- it's happened a few times now, twice in a week. Another thing to look at when I'm more recovered.
*Possible future post- illness triggered by a pedalling/pushing return journey where my battery went flat in just a few miles from fully charged- it's happened a few times now, twice in a week. Another thing to look at when I'm more recovered.
alsmith
100 kW
Same question- I haven't received a reply for over a month despite a few chasers, so has anyone had recent contact? Thanks!
thats lyen.
always smart to new "customers" and after that we have a lot guys here who cant contact him after.
dont believe it ? register a new account. ask to buy a controller und you have answer in 10 minutes!
and when you have answers you get just 0815 default template answers.
sure lets take a look at your clock and wait till someone comes and say hey hes busy but the best man in the world.
Remeber, selling controllers is business and not a favor. So after sales Service had to be inclusive in his middle age overpriced xiechang stuff.
for your information. I buyed above 40 controllers from him. Last year it was ok to deal with him.....
...the last buy costs me 575$ for a controller that is damaged and never had worked.
i had a topic here:
http://endless-sphere.com/forums/viewtopic.php?f=2&t=60936
i send it back on my costs, he "repaired" it. I paid for work, and also for sending back.
I switched in the mean time to Sabvoton Controllers ...
I selled it to another guy here. And what happens?
The Poor Buddy set up this repaired controller from lyen and it blows also on the table without any load or any feet on street.
He selled thousands of controllers and this 24fet 4115 was defect. Complete costs were 575$ and i wanted my money back.
He Refused ....my last message was send for 10 days....he reads it and dont answer anymore.
He's not a part of the Endless Sphere where everyone helps others, best and biggest worldwide community....... He's just a seller to make profit.
Hard words, i know....but iam a direct honest guy. i say loud out what just others think and talk behind hands.
always smart to new "customers" and after that we have a lot guys here who cant contact him after.
dont believe it ? register a new account. ask to buy a controller und you have answer in 10 minutes!
and when you have answers you get just 0815 default template answers.
sure lets take a look at your clock and wait till someone comes and say hey hes busy but the best man in the world.
Remeber, selling controllers is business and not a favor. So after sales Service had to be inclusive in his middle age overpriced xiechang stuff.
for your information. I buyed above 40 controllers from him. Last year it was ok to deal with him.....
...the last buy costs me 575$ for a controller that is damaged and never had worked.
i had a topic here:
http://endless-sphere.com/forums/viewtopic.php?f=2&t=60936
i send it back on my costs, he "repaired" it. I paid for work, and also for sending back.
I switched in the mean time to Sabvoton Controllers ...
I selled it to another guy here. And what happens?
The Poor Buddy set up this repaired controller from lyen and it blows also on the table without any load or any feet on street.
He selled thousands of controllers and this 24fet 4115 was defect. Complete costs were 575$ and i wanted my money back.
He Refused ....my last message was send for 10 days....he reads it and dont answer anymore.
He's not a part of the Endless Sphere where everyone helps others, best and biggest worldwide community....... He's just a seller to make profit.
Hard words, i know....but iam a direct honest guy. i say loud out what just others think and talk behind hands.
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