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Bafang BBSHD: Is this normal?

starpowered

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Joined
Nov 27, 2021
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I'm wondering the Bafang BBSHD 750W unit on my new bike is working properly. Please take a look/listen here:

https://photos.app.goo.gl/TV2ei5jWMcoGw47S9

As you can see, with the chain removed the cranks do not spin freely and there is a noticeable sound while being rotated forward.

I'm hoping someone with more experience with these units can help determine if this is normal or not. Thanks in advance.
 
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