Please help me, I am badly in need of your help with Bikee kit.

[teloson]

All, I have the Best 1500W kit including a 48V 17AH stock from Bikee Bike. I'm installing the motor with the Android Bikee Control Pad app. The bike has not yet been on the road and the battery is on a table nearby. After I connected the battery to the motor, As soon as I switched on the battery, the motor kicked in without any control, neither the pedal nor the throttle. Furthermore, I have not been able to connect to the Best motor kit using an Android Bikee application on my phone. I contacted Bikee technical support. They said the issue is the controller and I need to buy a new one....

Much Appreciate to any help!

 

[teloson]

Thanks Nocobie. Here is the inside of controller.

 

[teloson]

Regarding the manufacturer, this is Matteo Spaggiari, the founder of Bikee Bike:
https://endless-sphere.com/forums/memberlist.php?mode=viewprofile&u=35401
if you'd like to try to communicat with him here on ES.

I still haven't heard from Matteo Spaggiari from the exact when and where. What should I do?