RevyExt
1 µW
Hello,
A few months back I bought an electric motorcycle from China. And surprise, surprise it wasn't working from the start.
I don't even know where to start, so my post might be a lil bit messy, and I hope it's in the right thread, as I don't really know much about technical aspects of electric vehicles, their troubleshooting and repair.
The main problem: when you turn the key, everything lights up, everything seems to work, break lights etc, but when you turn the throttle the electric motor doesn't work.
In the papers that I got the model and make is: Dongma DM01
On the Made-in-China site, that I bought it from it was Trigo/Triuni Ducalon
The controller is prolly some kind of Fardriver, but it's been rebadged.
The seller-guy from the manufactory that I bought it from and their engeneer tried to help me with it, but they tried really hard to do it without sending me anything.
I took it apart, we checked all the fuses and wireing and it all seems fine.
We came to this conclusion: When you turn the ignition on on the dashboard it should show P for Park. But on mine it doesn't.
The question is: what's at fault? Is it the throttle, controller or the electric motor?
The Chinese sent me bluetooth dongle to attach to the controller so I could connect to it via phone with fardriver app. But when I try to connect to it, it endlesly says that it's connecting. I tried it on multiple ocasions, on multiple phones, and it just doesn't connect. I don't know if it's a wrong adapter or what's going on. Also when you try to move the wheel with motor with your hand it moves, it gives you some resistance, but it moves, it's not locked, if that's of any help.
Before you ask me: "Why didn't you send it back?" It's problematic to now send it from Europe to China, and I didn't want to even bother.
"Why don't they help you anymore?" The seller-guy contacted me a while back that they changed their internal policies due to covid policies and won't be able to officially help me, as I've ordered only one bike. And now they can provide support for bulk sales. So they left me on ice.
"Why not send it to some repair service in your country?" Believe me, I tried. There are not many of them, and the ones I managed to contact didn't want to have anything to do with a chinese motorcycle that wasn't bought from them or in my country"
I'm open to answer any questions you may have. I really want to finaly fix it, I'm just tired of this situation and just want to get through with it, but I also don't want to just go and outright buy a new controler or motor if I'm not sure what's wrong with it. Things like this are expensive here in Poland.
I hope it's somewhat understandable.
Also I have some videos and photos of it from conversations with the Chinese on my other phone. I'll try to download them and post here.
A few months back I bought an electric motorcycle from China. And surprise, surprise it wasn't working from the start.
I don't even know where to start, so my post might be a lil bit messy, and I hope it's in the right thread, as I don't really know much about technical aspects of electric vehicles, their troubleshooting and repair.
The main problem: when you turn the key, everything lights up, everything seems to work, break lights etc, but when you turn the throttle the electric motor doesn't work.
In the papers that I got the model and make is: Dongma DM01
On the Made-in-China site, that I bought it from it was Trigo/Triuni Ducalon
The controller is prolly some kind of Fardriver, but it's been rebadged.
The seller-guy from the manufactory that I bought it from and their engeneer tried to help me with it, but they tried really hard to do it without sending me anything.
I took it apart, we checked all the fuses and wireing and it all seems fine.
We came to this conclusion: When you turn the ignition on on the dashboard it should show P for Park. But on mine it doesn't.
The question is: what's at fault? Is it the throttle, controller or the electric motor?
The Chinese sent me bluetooth dongle to attach to the controller so I could connect to it via phone with fardriver app. But when I try to connect to it, it endlesly says that it's connecting. I tried it on multiple ocasions, on multiple phones, and it just doesn't connect. I don't know if it's a wrong adapter or what's going on. Also when you try to move the wheel with motor with your hand it moves, it gives you some resistance, but it moves, it's not locked, if that's of any help.
Before you ask me: "Why didn't you send it back?" It's problematic to now send it from Europe to China, and I didn't want to even bother.
"Why don't they help you anymore?" The seller-guy contacted me a while back that they changed their internal policies due to covid policies and won't be able to officially help me, as I've ordered only one bike. And now they can provide support for bulk sales. So they left me on ice.
"Why not send it to some repair service in your country?" Believe me, I tried. There are not many of them, and the ones I managed to contact didn't want to have anything to do with a chinese motorcycle that wasn't bought from them or in my country"
I'm open to answer any questions you may have. I really want to finaly fix it, I'm just tired of this situation and just want to get through with it, but I also don't want to just go and outright buy a new controler or motor if I'm not sure what's wrong with it. Things like this are expensive here in Poland.
I hope it's somewhat understandable.
Also I have some videos and photos of it from conversations with the Chinese on my other phone. I'll try to download them and post here.