I purchased a ASB-EB-31 from the Suzhou Ansbern Sports Co., Ltd.
Bafang G510 Ultra Max Mid Motor 1000W
48V 17ah Samsun Cell
Gates CDX Belt
Sturmey-Archer RSX-RK5 5 speed internal gear hub. (IGH)
BE WARNED: STAY AWAY FROM THIS COMPANY!
Here’s why.
When my bike eventually arrived 12 weeks late the first thing I noticed was that the RST Renegade front fork was damaged. I contacted Tony Wong from Suzhou Ansbern who kept saying that they will speak to their “engineer”. Nothing happened. I eventually sourced spare parts from RST Germany. I repaired the fork and on the first test ride noticed that all was not right with my Sturmey-Archer IGH. Sturmey Archer RSX RK5 noise
After multiple futile attempts to contact Suzhou Ansbern I contacted Sunrace USA. Their technical person said that Sturmey Archer gears are not designed for mid motors therefore any damage falls outside their warranty.
I thought that I was saving money by “going direct” but honestly, it’s been heartache since day 1. My suggestion is – do yourself a favour, pay the premium, and buy locally from a reputable dealer and stay away from Alibaba – you don’t know who you are dealing with and like me could taken for a ride (excuse the pun) by charlatans like the Suzhou Ansbern Sports Co., Ltd.
Also don’t think that you are protected by Alibaba, you are not. Alibaba is there to protect the seller. Trust me I learnt that the hard way. I now have a CDN $4000 bike I cannot use unless I install a Rohloff IGH, new wheel, spokes, sprockets and belt at a cost of CDN $3000.
Bafang G510 Ultra Max Mid Motor 1000W
48V 17ah Samsun Cell
Gates CDX Belt
Sturmey-Archer RSX-RK5 5 speed internal gear hub. (IGH)
BE WARNED: STAY AWAY FROM THIS COMPANY!
Here’s why.
When my bike eventually arrived 12 weeks late the first thing I noticed was that the RST Renegade front fork was damaged. I contacted Tony Wong from Suzhou Ansbern who kept saying that they will speak to their “engineer”. Nothing happened. I eventually sourced spare parts from RST Germany. I repaired the fork and on the first test ride noticed that all was not right with my Sturmey-Archer IGH. Sturmey Archer RSX RK5 noise
After multiple futile attempts to contact Suzhou Ansbern I contacted Sunrace USA. Their technical person said that Sturmey Archer gears are not designed for mid motors therefore any damage falls outside their warranty.
I thought that I was saving money by “going direct” but honestly, it’s been heartache since day 1. My suggestion is – do yourself a favour, pay the premium, and buy locally from a reputable dealer and stay away from Alibaba – you don’t know who you are dealing with and like me could taken for a ride (excuse the pun) by charlatans like the Suzhou Ansbern Sports Co., Ltd.
Also don’t think that you are protected by Alibaba, you are not. Alibaba is there to protect the seller. Trust me I learnt that the hard way. I now have a CDN $4000 bike I cannot use unless I install a Rohloff IGH, new wheel, spokes, sprockets and belt at a cost of CDN $3000.