tomjasz said:I’m sorry, but anyone buying from these resellers when there are numerous USA resellers that provide support... well you get what you pay for. BTW it wouldn’t be the first time someone “drowned” a motor and tried to claim warranty service.
Well I'm not in the US. Between the mark-up, the expedited shipping and the potential for duty being tacked on, it could have run a few hundred bucks more.
And BTW, what you said any vendor could say, Chinese or American. Having the buffer like Amazon or Aliexpress between you and them tends to work better in my experience. It didn't in this case.
It seem neither here nor there, the real problem is Bafang. They don't support their products and they don't seem to support vendors very well. IMO Bafang should have expedited a new controller out to me the next day, even if it were drowned. The number of shitty controllers far exceeds the number of motors that have ever been drowned in the first week of ownership (in the Winter).
But it does seem that Bafang has a better relationship with US vendors. Which is counterintuitive, I would think one of the bigger vendors on Aliexpress would. Apparently not.