I bought an $800 bike from R Martin a few years ago. The bike was made in China. Within the first 90 miles the pedal just sheared off. I've never had that happen on any bike before. R Martin offered to replace the pedal and crank arm, but they wanted me to mail the parts to them before they would reimburse me. I had it fixed for an additional $200 at a local bike shop. Soon after, the battery died because the charger stopped putting out any voltage and it wouldn't charge. Again, R Martin wanted me to mail this 20 lb battery back to them and they would "fix" it for $75. Now R Martin says I should replace the battery and charger for another $400. I can't bring myself to spend that much money on fixing it. This bike now sits in my garage unused. It has been a $1000 lemon. I may just try to sell it without a working battery and just cut my losses.
This company sells junk and has terrible cutomer service.
(moderator edit: Moved both of your identical posts to a new thread all your own. Please create your own thread for questions like this, rather than invading someone else's threads. Please do not spam the forum with multiple identical posts.)
This company sells junk and has terrible cutomer service.
(moderator edit: Moved both of your identical posts to a new thread all your own. Please create your own thread for questions like this, rather than invading someone else's threads. Please do not spam the forum with multiple identical posts.)