Sunthing response is that the readings I sent them where normal for the battery and that the problem is more likely to be the controller, not the battery or the BMS.
I have sent them this thread for them to read since I am not able to provide more detailed technical information.
I am really busy now with school and work and my kids, so i haven't been able to research and lear more about electricity or work on the bike. However, i am considering on getting an extra controller and give it a try. I think its worth to check. If the controller is bad, problem solved. If th controller is ok, then I cna keep the new controller as spare. Or...I can keep it for a future project once I have learned more about this things ( after school is done)
Anyone can recommend me a controller that I can have delivered sooner rather than later and fits my Cellman kit ( if plug and play even better). I would rather not have it sent from China and wait a couple of months...