Hey everyone, I just wanted to share my experience with Cyclone Ebike Taiwan… Either I got to be the unluckiest of their customers or it means that other similar products costs more for a reason. Anyway as you’ll see below I’ve only had issues in 6 months of owning the bike, and despite Paco being very responsive the product you get is simply not what is advertised and the quality of most elements is so cheap it cannot handle being taken offroad.
So here goes how it all went; In April 2018 I decided to get myself an ebike that could go on trails and in the city, with a discreet look yet a good acceleration without pedalling. Not only it is difficult to find this balance but being on a budget after recently getting a house and a car I wanted to first try this new generation of bikes before investing.
Advertised below 2k before all options this one seemed like a decent one and in this type of configuration / budget there wasn’t much of a choice anyway.
After a few emails and seeing that Cyclone Taiwan and Paco had enough reviews online I decided to wire the money and cross my fingers
Advertised “in Stock” and “send in one day” but already
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payment on 3rd, and after a dozen emails…
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Already it took me about 6 weeks to get the bike ( adding customs and so ), but that was only the beggining…
It arrived without any documents or users manual, so I ended up plugging the controller wrong and frying it directly, as I got really mad Paco promptly sent another one for free. Unfortunately the bike DID NOT look like advertised and definitely caught the police’s attention, therefore no way to go through Geneva’s traffic with this bike… controller hanging underneath,wires out and the battery in a cheap bag. Big disapointment.
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Here is what you should expect, even the cheap tires ( not MaXXis brand ) were worn out by poor storage
After 5km using the bike with pedal assist the first electric issue happened, once opening up the motor it seemed clear that the PAS was added afterwards and poorly designed as it would rip off the cables insulant while spinning. On top of it as I mentioned earlier all wires and connectors are of the cheapest quality you can get from Asia
My next issue came from over heating so I decided to open up the mechanical part to add some grease and change the gears from Nylon to metallic ones. They gave more torque for about two hours before that disaster happened…
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Original set // Stick with the nylon gears and extra grease otherwise the gears axles will break
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Another lovely experience, I had to send the motor and go through another hassle
I then received a non waterproofed motor / controller as replacement, by this time the cheap battery bag was ripped off and had already left the battery exposed to some damage
After building a plywood / fiber glass / waterproof tape box in the frame( that's work ongoing just to give you an idea of how much the "stealth" aspect is gone ) and replacing all chinese cables I thought I could finally enjoy a ride….
well count on the strenght of a 4kw motor to instantly destroy your basic gearing system quite regularly if you dont upgrade it to a stronger one.
Oooh need to mention as well the cheap cheap rims that would break after driving DOWN a few curbs…. You don’t wanna try “Jumpin from a roof as they avertise this product…”
BTW Paco even sent me a picture of another set of controls from a different bike pretending to be working on mine that only has 9 gears just to add an extra confusion
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And now the engine wont complete a full rotation cycle which means Hall Sensor problem, I got the first one fixed with a temporary cabling…. lasted about 15km before having the exact same hall sensor issue. I tried going through it so it is definitely gone, and I have sent the replacement one to Paco today, hoping the warranty will still work.
Nothing else fits on that frame so I am now watching a nice 4000USD sitting in my living room, no way to ride it, and even though Paco get me somthing once again I own something that can’t be taken to the streets in europe and that is not reliable enough to go trailing…
It goes around 60 , perhaps peaking for short burst around 70 but not 90 kmh, anyway with those brakes / tires / frame it would be suicide and the engine overheats at those speeds.
Overall a very good potential with plenty of fun WHEN it works… but unfortunately I can’t say this product has been a good experience
If you still go for this product pick the one without PAS and ask for waterproof connection by all means.
So far no issue with the battery / frame / suspensions.
I got a few videos in store but I'll upload a decent one once I get the new motor