Opened one of mine up. Of the total AH used on a ride, it was taking only 40% of the total recharge being put back into both batteries. I expect a little difference but not that much. Found 2 cells that after a full 3.6VPC charge and a 24 hour rest, are .22 Volts lower that the other 14. The other 14 were very well balanced. I made up a single cell jst charging adapter and proceeded to charge all cells one at a time. The two low cells took about put about 750 mAh while the rest took from 5 to 25 mAh. After an hour, they were back down .2x V under the rest. I tried a third time with the same results after putting in about 125 mAh. I'm still going to use the pack because between the two in Parallel, I have more capacity than I need for my typical 30 to 40 miles rides. What I don't know is how those two bad cells are performing under load but I never let loaded Voltage drop below 50 so I doubt they are being brought down below a safe minimum Voltage.
I did some preliminary looking for pouch cells with the case dimensions I have and did not find any. They are 12 AH cells about 6" long, 2.75" tall and .6" thick. If anyone has a source, I'd appreciate a link or pointer.