Photon is different. On the Settings main display in the app press the red bordered panel that shows which Photon is connected. Presets are in the next screen including Unrestricted.
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CYC PHOTON
- Thread starter pxl666
- Start date
raylo32
100 kW
Ahhh, found it. Thanks. That put the app back to how it was when I first used it. I assume the motor shipped with the controller set up unrestricted and the app pulled that in. Race speed limit back to 62 MPH.
My only remaining issue is the locked up 29" wheel size setting. Very puzzling... I wish CYC would provide the firmware so we could reflash the darned thing with updates and to correct things like this. If not with a cable and ST Visual programmer perhaps via the app.
My only remaining issue is the locked up 29" wheel size setting. Very puzzling... I wish CYC would provide the firmware so we could reflash the darned thing with updates and to correct things like this. If not with a cable and ST Visual programmer perhaps via the app.
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raylo32
100 kW
I have sent an inquiry to CYC tech support regarding the wheel setting problem. I'll post back what I hear.
Mongo
100 W
Do the display and app wheel size settings match up?
With the DS103 display, for me, it seemed that changing it on one updated the other. With the SW102 display, for me, they don't.
I suggested to CYC that they consider adding either a tire diameter or circumference setting as well.
raylo32
100 kW
On my Photon they do match. I can't change the one on the display but I can seem to change it and save that change in the app peripherals menu. But after I do that and pull the screen down to refresh it goes right back to matching what is in the display, which is 29... which can't be changed at all on the display setting menu. My firmware is stuck on that setting. Agree tire diameter should be much more accurate.
In reality I don't care all that much about this issue since I offload all the real ride data monitoring to the Garmin edge. I use the display mainly to see assist level, motor temp, and battery voltage. The rest is almost extraneous. But I also wonder if the firmware or controller is somehow corrupted, what else might happen?
""Mongo wrote:
Do the display and app wheel size settings match up?
With the DS103 display, for me, it seemed that changing it on one updated the other. With the SW102 display, for me, they don't.
I suggested to CYC that they consider adding either a tire diameter or circumference setting as well.""
In reality I don't care all that much about this issue since I offload all the real ride data monitoring to the Garmin edge. I use the display mainly to see assist level, motor temp, and battery voltage. The rest is almost extraneous. But I also wonder if the firmware or controller is somehow corrupted, what else might happen?
""Mongo wrote:
Do the display and app wheel size settings match up?
With the DS103 display, for me, it seemed that changing it on one updated the other. With the SW102 display, for me, they don't.
I suggested to CYC that they consider adding either a tire diameter or circumference setting as well.""
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raylo32
100 kW
I did another good ride today with the Photon. Before I took off, I changed the number of assist levels to 5 ("gear" setting in the display settings menu). IMO 3 just aren't enough, and 9 are too many. For this ride I intentionally kept in in level 2 of 5. Battery is an EM3EV Super Shark with Samsung 30Q cells, ~625 Wh IIRC. Race mode, unrestricted. Stats are as follows:
28 miles
1800 vertical feet of climbing
19 MPH average speed
Initial battery voltage 58.8
Final battery voltage: 52.5
SW102 reported used Wh: 177
Not sure I totally believe I used only 177Wh, I'd have to do some math but thinking more like 240, but I still had a lot of battery left... plenty enough to take the bike down the road for lunch if I wanted to. Only slight negative is that I noticed the motor noise gets louder later in the ride. Not sure why that might be... Not terrible, but it seems super quiet at first. Does it need more grease??
The really interesting and good news is that heat was a total non issue. This ride finished on the same climb where the Photon hit 190F yesterday running in max assist. Today on level 2 (of 5) it peaked at 125F... and I still cruised up the hill at a good pace, like 13 MPH. So, unless your mission includes gonzo full max assist hilly time trial commuting heat should be a non issue. IMO.
It's sad that I used to do this ride at the same speed or even faster on my pedal road bike back in the day <sigh>. That's life, I guess.
28 miles
1800 vertical feet of climbing
19 MPH average speed
Initial battery voltage 58.8
Final battery voltage: 52.5
SW102 reported used Wh: 177
Not sure I totally believe I used only 177Wh, I'd have to do some math but thinking more like 240, but I still had a lot of battery left... plenty enough to take the bike down the road for lunch if I wanted to. Only slight negative is that I noticed the motor noise gets louder later in the ride. Not sure why that might be... Not terrible, but it seems super quiet at first. Does it need more grease??
The really interesting and good news is that heat was a total non issue. This ride finished on the same climb where the Photon hit 190F yesterday running in max assist. Today on level 2 (of 5) it peaked at 125F... and I still cruised up the hill at a good pace, like 13 MPH. So, unless your mission includes gonzo full max assist hilly time trial commuting heat should be a non issue. IMO.
It's sad that I used to do this ride at the same speed or even faster on my pedal road bike back in the day <sigh>. That's life, I guess.
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Hello, I just installed a photon. Already had experience with the stealth v3 which was working great. Swapped out the stealth for the photon, easy change as all my peripherals already set up. The PAS worked initially but seemed to hesitate and then it just stopped working. I don't use a throttle but the walk assist does work. no error codes, PAS IS enabled, all battery and peripherals set up correctly (essentially the same as for the previous motor) I do notice that it is not reading torque at all (human power does not register when pedaling) . Anyone else have this issue? Or did you resolve your issue? Who did you purchase your photon from and did they assist you with resolving this issue? Feedback appreciated. W
raylo32
100 kW
There was someone here, maybe earlier in this thread, who got a Photon with a bad torque sensor. I believe the seller swapped out his motor. Go through this thread from the beginning and you might find it. Else some here might remember where to find it.
raylo32
100 kW
Going through some old posts... is there any news on the firmware update? I am hoping that will resolve my inability to set wheel size in the display and controller. Is your Photon still making that noise, or did they replace the motor for you?
Update: CYC have left a comment on the video, which I have pinned. It reads:
Two other people have similar experiences, one with a BBS which was fixed by firmware, and another with a Photon who reports no detrimental effects at 600km.
CYC have been pretty quick to respond and I stand behind my decision to post about this in this forum; this will reassure others who encounter this noise and helps make CYCs approach to it transparent. If people don't post about issues they encounter, or even face negativity from some people in this forum for doing so, we lose a lot of the value of social media, ie the ability to share problems and solutions.
And now we all know there is a firmware update imminent
Curious why you are switching to the photon if the stealth is working great? I would like to upgrade from tsdz2 at some point and I am trying to decide between these two motors and it seems like I have to choose between noise (stealth) and bad ground clearance (photon)
Mongo
100 W
Motor is still making the noise and it is of no concern, I'm sure CYC will update when they are ready.
Atak_Snajpera
100 W
- Joined
- Jul 21, 2022
- Messages
- 296
Do not hold your breath guys... 6 months have passed and we still have app in Alpha state.
I really do not understand why new app Has only one option for motor ramp time.
I need separated option for how fast motor reaches requested power and how fast motor reduces power when i stop pedaling.
I really do not understand why new app Has only one option for motor ramp time.
I need separated option for how fast motor reaches requested power and how fast motor reduces power when i stop pedaling.
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raylo32
100 kW
Agree, it'll likely be awhile. Too bad they don't have a menu option on the display to reset the controller to the defaults for the installed firmware. I bet that would solve my issue. Reverting the app to defaults didn't help me.
How steep was the climb in %? Never been a good hill climber since muscle and aerobic power delivery depends on a state of mind and semi-subconscious depression levels.
Maybe, but the app does everything it needs to actually do and doesn't detract from the Photon experience for most users.
Sure, it isn't perfect (almost every page has a handful of errors or inconsistencies), but it is just fine, for now.
How are you getting that Wh usage figure. Using the battery indicator is approximate and to coarse to be useful and my SW102 doesn't show a power usage total anywhere.
CYC should build this into the app, hopefully at the same time they add datalogging...
Since I ordered mine 7 days later after your order directly from CYC Motors then there should be first order status update already. Apparently they don't serve everyone equally or I have chosen the wrong day to order after they have run out of controllers or any other parts.
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Post in thread 'CYC X1 Stealth (NEW)' CYC X1 Stealth (NEW)
Might not be too informative.
Probably nothing new but some inrunners are starting to approach the torque values and lower rpm similar to outrunners due to increased pole count, at least according to this marketing writeup.
Why inrunners are growing in popularity for UAV applications? – Plettenberg
plettenbergmotors.com
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Is it worth using a torque wrench or digital torque adapter as advised on facegroup photon owners group so that it can be tightened to a specified torque in order to reduce probability of it coming loose and damaging the bottom bracket?Inexpensive option from China works well if you are just a hobbyist. You still need to take the spacers off though.
hardpebbles
1 mW
I had exactly these symptoms - showed cadence but no human power and torque assist was intermittent and then totally stopped working. Unfortunately CYC support confirmed the torque sensor was faulty and offered to repair it, but I just dealt with the shop I bought it from.
Atak_Snajpera
100 W
- Joined
- Jul 21, 2022
- Messages
- 296
The same happens in gaming industry. Release game now and patch bugs (unstable performance/glitches/crashes) eventually later. You customers are also part of this problem saying that "it's fine". No it is not fine. Programming this simple app is not a rocket science.
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Atak_Snajpera
100 W
- Joined
- Jul 21, 2022
- Messages
- 296
I did a video OCR on footage recorded from cyc app during my commute (8 km). I then imported all logged MOTOR POWER W values to LIBRE CALC and calculated average motor power , total consumption in WH and average consumption.
My average consumption was 4,63 Wh/km while app shows 2 Wh/km!
I was a bit confused by your previous comment that SW102 showed 177kWh, using a spreadsheet (or even AI) is a bit overkill, this should be built into the app, or at least available through log output.I did a video OCR on footage recorded from cyc app during my commute (8 km). I then imported all logged MOTOR POWER W values to LIBRE CALC and calculated average motor power , total consumption in WH and average consumption.
My average consumption was 4,63 Wh/km while app shows 2 Wh/km!
Recieved response after asking to update telephone number only due to unexpected error (missing first digit):
"Thank you for this information!
We have updated the phone number. Your order is queued up for preparation. We are just waiting for the motor for the Photons. Thank you so much for your patience and understanding throughout these times. Will keep you posted regarding your order.
Thank you very much!
Best regards"
As I understand they have run out of brushless motors.
