wordsforthewise
1 µW
- Joined
- Oct 29, 2014
- Messages
- 1
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miro13car said:It works both ways you know
lastearth had also 1 post when he is prasing HPC and
he was called shill by other members immediately.
So it is very personal how you feel, real, fake ....
so it works both ways.
I THINK negative experiences described here HPC are real.
wordsforthewise said:ATTENTION: HPC is terrible; do not buy from them. DO NOT BUY FROM HPC
I recently bought the hardtail bike from HPC. They would not listen to me when I requested they make my tires tubeless; instead they said they would put triple-thick tubes and kevlar liners in there. They did not put the kevlar liners, and I just got a flat. They continued to make excuses for not putting in the kevlar liners. They also forgot to send the rack with the bike, which I had ordered.
One shitty thing about the hub motors is they have a lot of drag to them. This means pedaling the bike without power is absolutely terrible. It's like pedaling through very thick mud. The bike is essentially useless unless you have power.
HPC exaggerates their range by about 100%, meaning you can bet on an actual range of about 1/2 the number they report.
They do not understand discharge rates of batteries, so they produce sub-optimal battery systems.
They are very disorganized. Every time I would call to ask a question or request something, it would take them 10 minutes to look up my order. They said the only record tracking they have is in quickbooks.
Although the bike works and wasn't too terrible to set up, I feel very ripped off buying this bike. I bet you could build one yourself, with minimal effort (maybe takes a day or two) for 2K, when the bike from HPC costs 4K. How does 1K/day pay sound to you? You could probably also pay a bike shop to set up the bike for less than $500.
I'm pretty sure these are just some socal brats, the sons of rich mofos, who wanted to ride electric bikes and not work, so they got some money from their parents to start an electric bike company to make it appear to their parents they were working, when in fact, they dick around on e-bikes all day. They do not appear to give a single frock about the customer. So far, Derek is the only one at the company who seems to actually care a little bit.
Oh yeah, and one more thing. For their hardtail, they use the ALITE 500, worth about 800 bucks. This bike is not easy to fit with a rack or fenders, making the bike even more useless and less robust.
So, $800 for the bike, around 1K-1.5K for the battery / motor / charger, 50 bucks for a light, and these guys charge 4K for that. Total rip off and not worth it. Might as well custom build it for now. Although I would recommend a mid-drive so you don't have the ridiculous drag from the hub motor, although I'm not sure there's kits out there for that.
The whole experience has pissed me off so much though that I might start making some of my own. Will let you know asap.
jerrydubois3 said:I have a couple battery packs..72 volt and another pair or high amp 48 volt and they are great. Also got a 3500 watt Crystalyte motor and wheel from them. i bought through local bike shop cause I wanna support them. Good stuff. I have called them a few times and tend to agree a little with previous posts but I think they getting better.
wordsforthewise said:They would not listen to me when I requested they make my tires tubeless;
Repulsive bikes is a good namemorph999 said:Did you guys know that E+ sells kits now? You make a very stealth electric bike on your own. They build the battery pack into the bike rim.
http://epluselectricbike.com/shop/products/E_Flex_Kit_750_Watt_Electric_Bike_Conversion_Kit-39-4.html
GTR2EBIKE said:Mostly a 10 mile commute that I'm looking to do as fast as possible, also I'm just a speed demon.
lastearth said:I own 2 bikes from high power cycles, The HT-1 1500 watt thunderbolt and the ht-3 2500watt thunderbolt and these bikes are high quality in electric parts and bike components,
The prices are not that bad considering when dealing with electric parts you get what you pay for and for high power cycles thats top quality.
The motors are very powerful and very quiet. As technology progresses so does their batteries which are now even lighter and have 25% more range
They have great customer service and there bikes are all under warranty
The coolest thing about their bikes is that when riding out on the street other bicyclists or cars dont even know your riding an electric bike and they are blown away when you speed past them
The funnest bike you will ever ride on and off the road
Very Powerful
stevebills said:lastearth said:I own 2 bikes from high power cycles, The HT-1 1500 watt thunderbolt and the ht-3 2500watt thunderbolt and these bikes are high quality in electric parts and bike components,
The prices are not that bad considering when dealing with electric parts you get what you pay for and for high power cycles thats top quality.
The motors are very powerful and very quiet. As technology progresses so does their batteries which are now even lighter and have 25% more range
They have great customer service and there bikes are all under warranty
The coolest thing about their bikes is that when riding out on the street other bicyclists or cars dont even know your riding an electric bike and they are blown away when you speed past them
The funnest bike you will ever ride on and off the road
Very Powerful
I think you work for HPC
rider95 said:I know I Bought a new striker v4 hub motor and speed controller from them in Dec for my winter build to take to bike week in Daytona FL and in spite of every thing I could do , all the e mails phone calls It looks like I will be putting my old EMV3 mac 10 stuff back on for my Fl trip . Yes I am disappointed with them if only we had the week back were George dropped the ball . But really it shouldn't have come to this if the brand new hub motor and speed controller would have worked when I received them in the first place
hi-powercycles said:rider95 said:I know I Bought a new striker v4 hub motor and speed controller from them in Dec for my winter build to take to bike week in Daytona FL and in spite of every thing I could do , all the e mails phone calls It looks like I will be putting my old EMV3 mac 10 stuff back on for my Fl trip . Yes I am disappointed with them if only we had the week back were George dropped the ball . But really it shouldn't have come to this if the brand new hub motor and speed controller would have worked when I received them in the first place
rider95,
If you want to bring this on a public form, I would rather be transparent and lay all the facts for everyone to see and make their own judgement.
1) The motor you purchased was from September 2014 which is still under warranty and we are just hearing about these recent occurrences now.
2) We have always been available and attentive to all your requests to solve this situation. We have even sent you a brand new replacement controller and throttle with pre-paid return labels and packaging.
3) The motor you sent us back had NO packaging in a box and we received the motor with two stripped screws embedded into the disc brake side plate, a broken hall sensor wire, and bared and shorted phase wires at the axle. We have already spent three hours attempting to fix this motor under warranty ourselves, but were unsuccessful.
4) Even after all this we are still working with the manufacturer to try to accommodate you in any way we can. Most companies would leave you high and dry if they received any product in the kind of shape we received this motor in. Hoping to find a solution for you soon.