Kelly controller won't self identify

[BSB]

I have a Kelly controller KLS72501-8080NPS paired with a Motenergy ME30-31001. Everything is hooked up and ready to go but the controller won't self identify with my motor. I put 170 in the field for self identify and the motor jiggles a little bit but wont complete the function. It doesn't come back with errors, just does nothing. This is for a GEM car so the motor doesn't have a front bearing. It's made to be mounted to a transaxle. I've tried doing this mounted in the transaxle and out of the transaxle. I assume there can't be any load on the motor when it runs this process. Does anyone know what I could be missing here? I've worked on this for hours with no resolution.

 

[eee291]

do the hall sensors show up in the program when turning the motor?

 

[BSB]

do the hall sensors show up in the program when turning the motor?

I can see the sine/cosine encoders when I run the Kelly monitoring program.

 

[eee291]

Sadly I've got little to no experience with encoder Kelly's. You probably need to know how many encoder pulses the motor has among other things.
I recommend you contact support of motenergy, they seemed to know how to setup their motors with Kelly when I wanted to buy that golf cart compatible motor from them.

 

[EpsilonZero]

It sounds like you skipped a step.

 

[BSB]

No, it was a bad motor. Bought a new motor and it identifies.