to7motor
1 mW
Don't worry, I'll definitely look for this
THE DM01 MOTOR: ENGINEERING EXCELLENCE FOR E-BIKES
- Thread starter to7motor
- Start date
Hi to7motor
May I ask what is your name?
We need your motors in stock all around world. I know there are people who are happy to buy directly from China, but many of us are not.
Also we need you to look closely at laws and regulations in regions you want to sell to. At this moment for example all motors you have for sale (and in stock) are illegal in UK. Why!? In many cases it is as simple as putting a right label on motor. If you can make a motor, then for sure attaching right sticker is not that difficult.
May I ask what is your name?
We need your motors in stock all around world. I know there are people who are happy to buy directly from China, but many of us are not.
Also we need you to look closely at laws and regulations in regions you want to sell to. At this moment for example all motors you have for sale (and in stock) are illegal in UK. Why!? In many cases it is as simple as putting a right label on motor. If you can make a motor, then for sure attaching right sticker is not that difficult.
stancecoke
100 kW
- Joined
- Aug 2, 2017
- Messages
- 1,815
The DM02 should be legal in Europe, but there is still no European distributor, as far as I know. But you are right, the 250W continuous power label may be missing....
DM02 Ebike Mid-Drive Motor - To7motor
DM02 Ebike Mid-Drive Motor. Competitive Pricing E-Bike Mid-Drive Motor with Enhanced Features. achieve good mute effect, with high gear ratio (40.27).
to7motor.com
regards
stancecoke
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The DM-02 should be legal in Europe, but there is still no European distributor, as far as I know. But you are right the 250W continuous power label may be missing....
DM02 Ebike Mid-Drive Motor - To7motor
DM02 Ebike Mid-Drive Motor. Competitive Pricing E-Bike Mid-Drive Motor with Enhanced Features. achieve good mute effect, with high gear ratio (40.27).
It is not in stock even on PSW in China. If Toseven were smart they would make DM-01 legal as well and make them fly off the shelves.
stancecoke
100 kW
- Joined
- Aug 2, 2017
- Messages
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You can't make a motor with 1000W rated power legal by just putting a 250W label on it
I can't but manufacturer can.
stancecoke
100 kW
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- Messages
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no, the rated power is a property of the motor design. Neither you nor the manufacturer can change it by a label.
See the definition how to measure the rated power in the EN 15194
Example for a test report, see chapter 4.2.14 Maximum power measurement.
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Why not? There are some procedures to follow of course, but it shouldn't be difficult for manufacturer who is already familiar with them.
For example TSDZ2B 36V 250W and 350W are exactly same motors. As well as 48V 500W and 750W. The only difference is setting in controller and labels.
stancecoke
100 kW
- Joined
- Aug 2, 2017
- Messages
- 1,815
yes, they just write it on the motor, but you will never see an official confirmation certificate according to EN15194
So you can stick on a label yourself
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yes, they just write it on the motor, but you will never see a official confirmation certificate according to EN15194
So you can stick on a label yourself
Max constant power... LOL
I am just a humble end user. I leave technicalities to engineers at Toseven. It is up to them how to meet EN15194 requirements. Some friendly and creative advice from VW experts might be welcome.
I will give you another example. I have two motors in boxes in my bedroom now. TSDZ2B 36V 250W I bought from PSW, which is illegal, because it doesn't have bloody label.
...and TSDZ8 48V which is legal, because it has 250W label. So if Tongsheng can do it, then perhaps Toseven can do it too.
stancecoke
100 kW
- Joined
- Aug 2, 2017
- Messages
- 1,815
Bosch has very creative engineers, also
Bosch has very creative engineers, also
Yes. That is exactly my point. So we need creative people at Toseven to put up some fight and give us choice of nice and legal motors.
DaLanMan
10 kW
I say it is now inevitable, we are gonna have to eat him.
Absolutely not! We need working relationship with motor manufacturers, so they can listen to what we want them to make. Win win scenario for all parties involved. So you are not going to eat any Chinese representatives today or any other day for that matter. Please order pizza or something instead.
to7motor
1 mW
We appreciate your valuable feedback and insights. We'll share your suggestions with our factory team. Our factory is committed to supporting and incorporating customer suggestions and needs to continuously improve our products. Customer safety and regulatory compliance are top priorities for our factory and all our motor products.Max constant power... LOL
I am just a humble end user. I leave technicalities to engineers at Toseven. It is up to them how to meet EN15194 requirements. Some friendly and creative advice from VW experts might be welcome.
I will give you another example. I have two motors in boxes in my bedroom now. TSDZ2B 36V 250W I bought from PSW, which is illegal, because it doesn't have bloody label.
...and TSDZ8 48V which is legal, because it has 250W label. So if Tongsheng can do it, then perhaps Toseven can do it too.
We'll ensure strict adherence to regulations, including the relevant motor label settings. Your reminder is much appreciated.
Hello, thanks for your inquiry, please have more detailed info on our DM mid motors via: To7motor - Mid Drive Motor, thanks. As we are now still establishing our worldwide retailer partnership, you may send your motor requirement to our factory's email: liying@to7motor.cn, or purchase from our official Aliexpress store, thanks
Hello, thanks for your inquiry, please note that the working voltage of our DM02 is from 24V-60V, 48V battery is within the range of our applicable battery voltage, you only need to adjust the motor voltage via the display to pair with the battery
Our mid-motor is equipped with a dual-clutch mechanism, which offers minimal resistance when pedaling. This makes it much easier to pedal without power. Additionally, the design of our display is nearly perfect, allowing for effortless adjustments and customization of all features.
Please note that PSW is a customer of ours, who purchased from our factory. Our company does not have any exclusive authorized re-seller at the moment.
Any questions or concerns, you are welcome to contact us at: liying@to7motor.cn, or WhatsApp: 0086-13952414125, thanks
Probably, since their answer doesn't make any sense for someone actually working for the company that makes the device--why would they tell you reach out to the manufacturer's customer support, when they ARE the manufacturer?
But it does if it's something like ChatGPT.
At least we now know that there's not going to be any real useful information exchange with Toseven / To7motor going on in this thread, since they're not actually here.
Below is the actual output of ChatGPT if you input the quoted statement from docw009:
Bard was more comprehensively useless
We appreciate your valuable suggestions and feedback!The below is meant to stimulate you to learn a new approach, rather than insult:
If you're here to provide information, well...
If you were to do the contacting of your technical departments yourself, and post the actual useful answers here, you'd generate more sales.
Pushing potential customers off to "another department" makes them much more likely to just walk away and go buy something else they can get these answers on more easily.
If you're not using some AI to generate the answers, you should know that your answers read exactly as if you were, and they aren't very helpful, like most AI answers, but since you actually are part of the same company, your answers actually approach worse than useless.
We take each customer's opinion seriously, for any technical queries related to our products, we strive to provide prompt and effective resolution.
We apologize for any inconvenience caused by our colleague's response and assure you that prevent similar issues in the future.
Mongo
100 W
Three technical questions:
- What is the DM01's peak, unloaded, and throttle-driven spindle/crank RPM? The Toseven site (parameters) states 160rpm. An early reviewer stated (guessed?) 100rpm, which I've been skeptical of, after reviewing his tear-down videos.
- Will Toseven consider offering higher-quality chain rings, or perhaps a BCD chainring spider adapter?
- Will Toseven consider incorporating or at least offering a PEEK plastic reduction gear?
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Hello, thanks for your inquiry, please have our response as below:
1- The peak of our DM01 can reach to 170rpm
2- A higher-quality BCD chain link spider adapter can be designed and produced if the market demands it
3- Due to the high cost of polyetheretherketone plastic reduction gears and the large investment in molds, we are sorry to inform you that we don't have a plan yet
Any further questions or concerns, you are welcome to reach us at any time
Have a great day
Hello, any discount possible for ES members given that this is a new product with limited feedback in the market regarding reliability and performance?
Thank you for your interest in our DM mid-drive motor! We appreciate your message.
We understand your interest in discounts. However, in order to ensure fairness and product accessibility for all customers, our prices are set according to the factory's recommended retail price.
Although we can't offer a discount, we'd love to help you experience the motor's performance! We would be happy to provide some extra accessories to ES members.
If you have any questions or need help we are always here to assist you
docw009
1 MW
I just saw the download page for the DM02. Is it necessary to load the latest firmware? I would prefer a read-to-install operation, although I am not opposed to further improvements later, but do not want to become part of a test community,
Is there an operating manual for the display we can download?
Is there an operating manual for the display we can download?
Thank you for sharing your feedback. We would like to clarify that our updated firmware undergoes rigorous testing and confirmation by our factory engineers before released. Our testing team is carefully selected by us. Please be assured that we take all necessary measures to ensure the quality and reliability of our programs.
Please note that each new firmware we release is an adjustment for certain bugs. Customers do not necessarily need to update. Some customers might think the old program is better than the new program and can continue to use the old program.
Would you mind informing us which display you purchased from us with DM mid-drive motor? Thanks for your understanding
