8fun_fan said:
Hi I have almost new motor ... but when pedaling the motor don't work.
Hi, what you are describing sounds exactly what I experienced with my new motor. If you have one, put the bike on a [static] trainer and see if there is any effect at all with the changing of assist. When I did this with mine I did experience some effect, but under load on the road it was useless.
The solution for me was to flash the open source firmware https://www.endless-sphere.com/forums/viewtopic.php?f=30&t=110682&p=1665248#p1665248 or those by others - Casainho's bluetooth version for instance.
When I did this I got the pedal assist back tremendously. It's not a trivial process, though in my opinion worth it very much.
Since this is now two people's experience I'm wondering if there is something amiss with a particular batch of motors? or controllers?
Where did you buy your motor from?
You might want to provide us with exact details of what motor you purchased, 250W, 500W, etc, what voltage battery 36v 48v and what display you are using. That might provide clues to the more knowledgeable folks around here - Unless you already did and I missed it